Customer relationship management
Customer relationship management (CRM) is a widely-implemented solution for managing a company’s interactions with customers and sales prospects. It involves using technology to organize, automate, and synchronize business processes principally SALES, MARKETING & CUSTOMER SERVICE. CRM describes a company-wide business strategy including customer-interface departments as well as other departments.
On premises CRM solution Stand alone Web based solution Travel Assist Integrated solution FEATURE:
Browser based – Easy access where ever you are Password and role based authentication to work Simple User Interface and navigation along with help section Reports and Analysis for all Business and Opportunities Files attachments and reviews facility Report circulation via mails and alerts